However, we are not insisting that they go online. And I hope that Mr Yong and other Members of this House can help to spread that message that if they choose to transact in person, if they choose to transact via other means, then we will find ways to make that possible. However, the approach around the public sector officers is to make sure that the public sector officers that help the seniors are themselves empowered by a digital backbone that makes their work as productive and efficient and as secure as possible to optimise the service they offer to the citizens.
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