2024年5月8日，新加坡通訊及新聞部長楊莉明女士在國會答覆荷蘭-武吉知馬集選區議員迪舒沙先生關於如何提高公眾在個人設備上安裝聯病毒軟體使用率的問題。
以下內容為新加坡眼根據國會英文資料翻譯整理：
迪舒沙先生（荷蘭-武吉知馬集選區議員）詢問通訊與新聞部部長：
網絡安全局（CSA）打算如何提高公眾在個人設備上安裝反病毒軟體的接受度，以減少這些設備被惡意軟體感染的機會？
楊莉明女士（通訊及新聞部長兼內政部第二部長）：網絡安全應用程式（反病毒軟體），有助於保護移動設備免受惡意軟體和網絡釣魚的攻擊。網絡安全局（CSA）在其公眾教育活動中一直鼓勵移動設備用戶在設備上安裝網絡安全應用程式。根據網絡安全局《2022 年網絡安全公眾意識調查》，十分之五的人安裝了網絡安全應用程式，高於2020 年的十分之四。
為了幫助公眾根據自己的需求和預算選擇合適的網絡安全應用程式，網絡安全局發布了一份網絡安全應用程式推薦清單。該清單自 2023 年 9 月起發布，並通過各種政府外聯活動進行宣傳。例如，網絡安全局通過SG 數字辦公室的「數字大使」與社區中心和數字社區中心的老年人分享這份清單，並根據要求在他們的移動設備上安裝網絡安全應用程式。網絡安全局收到了公眾的積極反饋，他們認為這份清單很有用。
網絡安全局還一直在與行業參與者合作，以更好地保護新加坡人及其移動設備免受潛在惡意軟體的感染。例如，谷歌和網絡安全局於 2024 年 2 月啟動了一項試點計劃，其中谷歌播放保護（Google Play Protect）將阻止安裝可能是惡意的應用程式，為安卓移動用戶提供額外的保護。去年，網絡安全局還與我們的主要零售銀行合作，在他們的銀行應用程式上安裝反惡意軟體安全措施，以更好地保護客戶免受惡意軟體詐騙。
由於惡意行為者的惡意軟體技術不斷發展，網絡安全局的努力必須輔之以用戶的警惕。他們應主動在個人設備中安裝網絡安全應用程式，並採取良好的網絡安全習慣，如不下載來自未知個人或實體的應用程式或文件。
以下是英文質詢內容：
Mr Christopher de Souza asked the Minister for Communications and Information how does the Cyber Security Agency (CSA) intend to increase the public uptake in installing anti-virus apps on their personal devices to decrease the chances of such devices being infected by malware.
Mrs Josephine Teo: Cybersecurity apps, which include anti-virus apps, help to protect mobile devices against malware and phishing attacks. The Cyber Security Agency (CSA) has been encouraging users of mobile devices to install cybersecurity apps on their devices in its public education initiatives. According to CSA's 2022 Cybersecurity Public Awareness Survey, five in ten persons installed cybersecurity apps, an increase from four in ten persons in 2020.
To help the public choose suitable cybersecurity apps based on their needs and budget, CSA published a list of recommended cybersecurity apps. This list has been available since September 2023 and has been publicised through various Government outreach initiatives. For example, CSA works through SG Digital Office's Digital Ambassadors to share the list with seniors at community centres and digital community hubs and to install cybersecurity apps on their mobile devices upon request. CSA has received positive feedback from members of public that they found the list useful.
CSA has also been working with industry players to better protect Singaporeans and their mobile devices from potential malware infections. For example, Google and CSA launched a pilot programme in February 2024, in which Google Play Protect will block the installation of apps that are likely to be malicious, as an added layer of protection for Android mobile users. Last year, CSA also worked with our major retail banks to implement anti-malware security measures on their banking apps to better protect their customers against malware-enabled scams.
As malicious actors' malware techniques are constantly evolving, CSA's efforts must be complemented by users' vigilance. They should proactively install cybersecurity apps in their personal devices and adopt good cyber hygiene practices, such as not downloading apps or files from unknown persons or entities.
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