今天是陆明彦教授主持詹姆斯库克大学新加坡校区工作一周年的纪念日。在仅一年时间里，他为新加坡校区自成立以来，交出了一份最靓丽的成绩单，这份成绩单无疑证明了陆明彦教授用他卓越的国际化教育战略思想和经验，带领詹姆斯库克大学新加坡校区进入了崭新的发展时期。此时，让我们共同回顾这成功的一年。
Today is the first anniversary of Professor Rudd joining the Singapore campus of James Cook University. Within just one year, he has delivered some of the proudest achievements of the Singapore Campus since its establishment 17 years ago. The achievements undoubtedly prove that Professor Rudd, with his excellent strategic thoughts and experience in international education, has led the Singapore Campus into a new development period. Here, let us look back at this successful year together.
学生满意度提高
Student satisfaction rate increased
新加坡校区自建校以来，一直坚持履行“学生优先”的原则。在今年肺炎疫情期间，校长随时根据疫情发展情况以及新加坡政府的相关规定，及时对受影响的同学做出返校及考试的调整，以保障大家的人身安全。2019年，正是在校长的领导下，大学学生事务部和学习支持部完成改组，改组后的两个部门可以更全方位地照顾到学生的校园和学习生活，最终将大学学生满意度总体提高至93%，并在各个满意度单项调查中获得全面提升：校外宿舍满意率85%；体检和签证办理满意率99%；学生出勤率全面提高，全勤学生的提高比例14% ；考试通过率91%；升学满意率95%。
The Singapore campus has been adhering to the principle of "students first" since its establishment. During the outbreak of pneumonia this year, Professor Rudd made timely adjustments to the affected students according to the development of the epidemic and relevant regulations of Singapore government, so as to ensure the safety of all students. In 2019, under the leadership of Professor Rudd, Student Affairs department and Learning Support department initiated and completed their strategic reorganization. This reorganization enabled these departments to more comprehensively enhance our students' campus life.This eventually led to student satisfaction rising to 93% in all the criteria contained in the single evaluation index comprising: 85% in off-campus dormitory satisfaction rate; 99% satisfaction rate in physical examination and visa application; all-round improvement of student attendance rate leading to the 14% increase to 100% attendance; 91% exam pass rate, and 95% admission satisfaction rate.
员工满意度提升
Increase in Employee Satisfaction Rate
校长强调，顺畅合理的沟通机制才能齐聚人心、共谋发展。为了倾听教职员工们内心真实的声音，大学人事部在校长的建议下邀请第三方机构对员工满意度进行调查。调查结果让人欣喜，我们的员工既清晰地了解大学的发展方向 (95%) 和战略意图 (90%)，也清楚团队合作的重要性 (92%) 以及自身工作对大学的贡献 (92%)。同时，我们员工对大学发展方向的了解程度、设施满意度、教学支持满意度和变化创新满意度均比同行业高出18%-25%。
Professor Rudd stressed that the best way to bring people together in an organization for common development and progress is to have a smooth and reasonable communication system. In order to listen to the real voice of the staff, the Human Resources department invited a third party to conduct the survey on employee satisfaction, atas advised by Professor Rudd. The results are encouraging, as our employees have a clear understanding of organization direction (95%) and strategic intent (90%), as well as the importance of teamwork (92%) and the contribution of their work to the University (92%). The understanding of organization direction, facility satisfaction, teaching support satisfaction, change and innovation satisfaction also the industry norms by 18%-25%.
之所以能创造以上佳绩，与校长和大学对员工们的关心密不可分。为了尽最大可能保护我们的员工免受肺炎疫情干扰，校长建议生病或者年长的员工在家工作。针对新加坡疫情的发展，更是及时作出调整员工工作分配的措施，保障员工健康的同时，也保障大学的正常运转。
The reason for this success is that Professor Rudd and the University care for the staff. To protect our staff as much as possible from pneumonia, he advised sick or elderly staff to work from home. In response to the development of the epidemic in Singapore, university has taken timely measures to adjust the work distribution of employees, to ensure the health of employees and the normal operation of University. 新生入学量增长
Increase In the Number of New Students
校长尤其重视中国市场的发展，重视与中国合作伙伴的合作与交流，在这一年，走遍中国大江南北，听取各区域的合作伙伴们的中肯建议，他是中国市场员工的坚实脊梁。
Professor Rudd attaches great importance to the development of the China market. He travelled to different regions in China to listen to the advice of our partners. We, China Marketing Team, regard Professor Rudd as our solid backbone.
访问四川大学出国预备学院
访问启德教育广州总部
在校长的大力支持下，中国市场团队连续第二年获得大学“最佳团队奖”，在刚刚过去的大学年度合作伙伴大会中，全球“十佳合作伙伴”的奖项，来自中国的合作方们占据七席，我们在2019年的实际收生人数超过原定招生目标，高达38%；全年学生签证批准率维持在99%，11月入学达到100%；第二次英语语言测试通过率达到96%；大学奖学金申请通过率达到27%。
With his strong support, the China Marketing Team was awarded “Team of the Year” for two consecutive years. At the Annual Partnership Conference held in January, the China partners secured 7 out of 10 “Top 10 University Partners” awards. Our actual enrollment exceeded the target, expanding to 38%; the annual student visa approval rate remained at 99% and reached 100% in November 2019; the second ELPP test passed rate was 96%; the success rate of scholarship application reached 27%.
对于此次疫情，校长希望我们的学生和合作伙伴们能够平稳的度过现在的特殊时期。他不担心未来中国的发展，只希望大家能够尽快从疫情中振作起来。
With regard to the novel coronavirus pneumoni, Professor Rudd hopes that our students and partners can get through this special time smoothly. He is not worried about the future development of China. He just hopes everyone can recover from the epidemic as soon as possible.
最佳团队-中国市场团队
最佳合作伙伴-新东方前途
学生服务部职能升级
Rebranding of Student Services Department
随着大学学生人数的不断增长，校长提议将学生服务部进行重组。2019年底，重组后的学生服务部更名为学生事务部，职能包括设立学生大使（满足对于学生管理工作方面更加细致周到的升级要求）、对于出勤率严格管理、学生就业方面的指导与咨询服务和校园社团活动。学生事务部作为在校学生的第一联络人，将会全面负责每一位学生从校园学习生活到就业的所有跟踪服务，让大学的每一位学生都能够有强烈的归属感。而在疫情期间，学生事务部连同大学设施部又成为了防控防护最前线的部门，坚决按照校长的指导意见，全力保障全校师生的安全和健康。
With the growing expansion in the number of university students, Professor Rudd advised that the Student Services department undergo rebranding. At the end of 2019, the restructured Student Services department was renamed the Student Affairs department, carrying out these four functions: the establishment of student ambassadors (to meet the more thoughtful upgrading requirements for student management), strict management of attendance, guidance and advisory services for student employment, and campus community activities. The Student Affairs department, as the first contact for students on campus, will be fully responsible for the tracking of every student from campus study and life to graduation and employment, so that every student in the university can have a strong sense of belonging. During the outbreak of the novel coronavirus, the Student Affairs and Facilities departments worked together and became the forefront of prevention and control, resolutely following Professor Rudd's guidance to fully ensure the safety and health of all students and staff.
毕业生薪资平均水平提高
Average salary of graduates increases
2019年，我们大学选用同为新加坡政府院校服务的咨询公司Beacon Consulting进行对于毕业生就业情况的调查和分析。结果显示，我们的毕业生平均薪资为$3,018，远高于同类非政府院校的S$2,650（新加坡政府就业调查报告）。2019年，校长提出大学需要从雇用我们毕业生的雇主中寻求反馈意见，这样大学方面可以更好的帮助学生提前做好就业准备，并且将工作技能融入到日常学习中。因此，在2019年第三季度的就业调查中，对雇用我们大学毕业生的新加坡雇主进行了问卷调查，结果显示，我们的毕业生在18项评估指标中，17项优于同类非政府院校，并与新加坡政府大学毕业生能力不分伯仲。
In 2019, Beacon Consulting, a consulting firm that also serves Singapore's government institutions, was selected by our university to conduct graduate employment surveys and data analysis. According to the survey results, the average salary of our graduates is $3,018, much higher than the $2,650 of similar non-government institutions (Singapore Government Graduate Survey Report). In 2019, Professor Rudd suggested that we also need to seek feedback from employers who hire our graduates, so that University can better help graduating students prepare for employment and integrate this into daily learning. As a result, in our employment survey for the third quarter of 2019, we surveyed Singaporean employers of university graduates and found that our graduates outperformed their non-government counterparts in 17 out of 18 assessment indicators and were on par with government university graduates.
