文:Zeal Care 好女佣和好员工一样,三分看运气,七分看管理。放任不管是很难出好女佣的,或者说前面什么都不说,等到女佣各方面的表现都已经忍不了了,再开始想要上规矩,女佣通常都会受不了干不下去。

管理最好的方式
女佣上岗的时候就有家务清单以及自己家里的家规。家务清单可以打印出来,买一份专门的台历给女佣做好标注。和女佣两个人坐下来,把家规慢慢过一遍,过完让女佣签个字,给女佣留一份。

家规不是给掉就结束了,刚开始的时候女佣肯定是记不清楚的,需要给到女佣一段时间去适应和调整,所以雇主要做好监督和鼓励,多念念家规条款,相信经过一段时间的适应,能非常熟悉家规。

家规什么时候制定最合适呢?就是接回来的早两天,双方刚开始磨合的时候。
我们结合大部分华人雇主的需求,列出来一些常见的家规,大家可以根据自己的家庭情况做相应的调整,制定最合适自己家的家规。
家规包括哪些方面?
家规可以越全面越好,我们从遵纪守法、卫生标准、居家安全、照料孩子、金钱财务、工作态度、休息日、家电的使用、生病和体检几点来列出。

遵纪守法 ---------------------------- Self-discipline and obey the law
不可以拿走任何东西,包括金钱,珠宝,衣服,杂货和/或任何有价值的东西,无论是新的还是使用过的,没有经过我们的允许,即使只借几个小时或几天,这都将被视为偷窃,在新加坡是犯法的。
NEVER take anything from the house, including money, jewelries, clothes, groceries and/or anything of value, no matter new or used, even just borrow for a few hours or days without / Madam’s permission. Otherwise this will be treated as stealing and is illegal in Singapore.
不可在外做兼职。这是违法的,会被驱逐出境。
NEVER take part-time job. This is against the law, you and employer both will be fined and you will be repatriated.
在新加坡怀孕会被驱逐出境。
If you are pregnent you will be repatriated according to Singapore law.
不能抽烟和喝酒。
No smoking or drinking is allowed.
请勿使用其他家庭成员的物品。
DO NOT use other family members’ personnal belongings.
如果做错了事,不要害怕受惩罚,无论如何应立即报告,请做到诚实。
Allowed to make mistake. But must report any mistakes or accidents immediately and ask for instruction.ALWAYS be honest to Sir and Madam.

卫生标准 -------------------
Cleaning stardard
儿童的衣服和大人的衣服需要分开洗,儿童用专门的儿童洗衣液,儿童的内裤需要手洗,可以一起烘干。
Adults‘ clothes and children’s clothes need to wash separated in washing machine, use kids’ laundry detergent when washing children’s clothes. Hand wash children’s underpants. Can temper dry together.
脚垫、抹布分开手洗,不能进洗衣机,烘干机。 Floor mat, cleaning towels must hand wash, can not put in washing machine or drying machine.
洗衣服的时候,把口袋全部掏空。
Empty all the pockets before washing clothes.
擦厨房抹布、擦餐桌抹布、和擦地抹布做好标签,严格分开使用。
Label different towels. Kitchen towel, dinning table towel and floor towel. Strictly wash and use seperately.
所有的碗盘需要彻底滤干才可以放进橱柜。 Make sure all plates are dry before putting back to cabinet.
晚餐打扫完厨房需要把厨余垃圾扔掉。
Every night, after cleaning up the kitchen, throw away the kitchen garbage.
常洗手,请使用洗手液或肥皂洗手,上厕所之后,处理食物之前,陪孩子玩耍之前,打扫完毕,或者从外面回到家,倒垃圾之后都必须要洗手。
MUST be aware of personal hygiene and wash hands frequently. Must wash hand after using toilet,doing house cleaning,before dealing with food, playing with children, coming back from outside or dumping the garbage.
日常工作时,不可化妆, 不可喷香水。工作时把头发绑起来,保持指甲清洁,不涂指甲油。工作时打扮得体,不穿低胸T恤,不穿紧身衣服裤子。
DO NOT put on make-up,do not use perfume,nail polish while on duty.ALWAYS tie your hair up and keep short and clean nails. DO NOT wear tight jeans, pants, low-cut or tight T-shirt while you are working.
始终保持厨房,卫生间台面和地面清洁无积水。
Always keep the kitchen and toilet table and floor clean and dry.
购物袋和手提袋不能放在沙发上或者餐桌上。
No shopping bags, handbags are allowed on table or sofa.
晾晒清洗的衣物如下雨需及时收回。万一淋湿,麻烦再次清洗。
Laundries should be placed OUTSIDE on the balcony, must be taken in-door if it rains. In case they are washed by rain, they must be re-washed again.
食物需存放在容器或密闭袋中,以防止昆虫进入。如有必要,将它们放入冰箱。
ALWAYS store food in a container or sealed bag to avoid insects. Put them in the fridge if necessary.
不能将电器和电饭锅浸泡在水中洗涤。用一块略湿的布清洁擦拭即可。
All electrical appliances and rice cookers cannot be dipped into water for washing. Clean with a piece of slightly wet cloth.

居家安全 ------------- Home Safty
任何情况下都不可以带别人来家里。
Do not bring any friends/relatives and any other people into the house.
始终妥善保管您的钥匙和门卡。切勿给其他人。
ALWAYS take good possession of your key and access card. Never share them with anyone.
除非我们事先通知,不要放陌生人进门。需要得到雇主的许可才可以开门。
NEVER open the door and allow anyone to enter into the house when we are not home unless with our prior permission.
切勿向邻居,您的朋友和任何人透露有关我们家庭的任何信息,包括电话号码、家庭成员的地址和个人详细信息。
NEVER disclose anything about our home including telephone number, address and personal details of our family (members) to the neighbor, security guards, your friends and anyone.
家里的摄像头不能遮挡或者断电。
Never block CCTV cameras in house or shut down power supply.
除清洁外,请勿随意进入主卧。
Never enter into Sir / Madam’s bedroom except for cleaning purpose.
如果闻到天然气味道,请打开所有窗户并关闭天然气开关。请勿触摸任何电器或使用电话,任何电火花都可能引起爆炸。立即将孩子带到大厅的安全区域,并尽快告知我们。
If you smell any gas, open all the windows and switch off the main gas switch. DO NOT touch any electrical appliance nor use the telephone. Any electrical spark may cause explosion. Bring the children to the security counter at the lobby immediately and use the phone there to call Sir / Madam.