2024年4月3日,新加坡永續發展與環境部兼人力部高級政務部長許寶琨醫生在國會上針對巴西班讓批發中心實行新的登記和安全措施後對車流的影響的發言。
以下內容為新加坡眼根據國會英文資料翻譯整理:
楊益財議員問新加坡永續發展與環境部長:
(a) 新的註冊和安保措施在巴西班讓批發中心(Pasir Panjang Wholesale Centre, PPWC)實施後,新加坡食品局(Singapore Food Agency, SFA)如何緩解可能出現的交通擁堵問題?
(b) 該系統的哪些方面會根據巴西班讓批發中心供應商和消費者的反饋進行審查?
永續發展與環境部高級政務部長 許寶琨醫生(代新加坡永續發展與環境部長)答:新加坡食品局(SFA)正在分階段實施巴西班讓批發中心的訪客管理系統(Visitor Management System, VMS)。作為食品供應鏈的重要節點,訪客管理系統旨在提高場地的安全性,便於在緊急情況和未來疫情中進行接觸追蹤和場地管理。
這是我們從新冠疫情中學到的重要教訓之一,我們必須這樣做,以保護租戶、公眾以及我們的食品安全。系統將分階段實施,從四月開始,首先針對巴西班讓批發中心的運營商和租戶,讓他們有時間適應新系統。其他外部訪客將會在之後的階段才需要進行註冊。
我們會逐步實施。希望租戶能感到適應。為了實現平穩過渡,SFA一直在與巴西班讓果菜批發中心和攤主們進行交流,在巴西班讓批發中心設立了試用訪客管理系統的自助服務亭,並進行了用戶演示和練習。
我親自嘗試了在現場的自助服務亭進行註冊,非常簡單。只需掃描Singpass,大部分信息會自動填充。你只需要輸入聯繫號碼,如手機號碼,就完成了註冊。註冊後,註冊信息將有效期為一年。未來一年內的任何訪問都不需要重新註冊。用戶只需掃描Singpass或ID卡,就可以快速進入場地。我希望這能讓租戶和用戶感到放心,這個系統不會太繁瑣。
在實施各階段時,SFA將審查系統的運行情況,聽取反饋並進行必要的調整,以儘可能減少任何問題或不便。我們的目標是與利益相關者合作,在安全和巴西班讓批發中心的運營利益、攤主及公眾之間找到平衡。
議長:楊益財議員。
楊益財議員(拉丁馬士選區, Radin Mas):感謝高級政務部長的回覆和保證,他正與巴西班讓批發中心協會密切合作。我認為,雖然意圖是明確的,目標是可以理解的,但我們也應該努力在安全和日常運營之間找到平衡。批發中心有各種用戶,從工作人員,數量不少,還有物流人員負責運送、接送和分發貨物,還有前來購物的消費者。
我了解到,即使沒有這個系統,在尖峰時段的交通狀況已經是個問題。所以,我們真的希望SFA能密切監控,確保因為這個系統不會導致交通變得更糟。
我看到移民與關卡局(Immigration and Checkpoints Authority, ICA)最近在我們的陸路關卡推出了二維碼系統用於通關。反饋似乎是積極的。那麼,SFA是否考慮在巴西班讓批發中心、裕廊漁港等地採用類似的系統,以加快通行速度?
許寶琨醫生:感謝楊益財議員提出的使用二維碼的建議。我認為我們都清楚那裡是一個非常繁忙的地方,有許多不同人員進出——人流量和車流量都很大。因此,我們採取的辦法是漸進的。我們先從每天必須在那裡的租戶和長期工作人員開始。我們會追蹤已經預註冊的人數。註冊不必在現場的自助服務亭進行。
實際上,你可以在網上註冊。你不需要在警衛室排隊註冊。你可以在家裡或辦公室的舒適環境中完成註冊。註冊完成後,註冊信息將有效期為一年。在進入時只需出示你的身份證或手機上的Singpass,大多數人都會隨身攜帶。
對於進入場地的車輛,我們將採用同樣的方法。經常前來的送貨人員,大多數租戶會知道他們的上游供應商和下遊客戶是誰。我們會給租戶時間與他們的上游和下游利益相關者溝通,確保他們有時間在線預註冊;這樣這些不定期前來取貨或送貨的人可以快速處理,只需掃描他們的身份證,幾秒鐘內閘門就會打開,他們可以進入。
對於進入場地的司機,他們甚至不需要下車。在常規的閘門處,我們安裝了類似公路電子收費(ERP)閘門的傳感器。司機只需到達閘門,費用會在車輛上的公路電子收費(ERP)設備中扣除。你只需搖下車窗,在安裝在車窗高度的傳感器上刷一下身份證,然後就可以通過閘門,無需下車。
這種方式可以促進交通流動,不會增加擁堵。但正如我所說,我們會分階段進行。我們先解決人流,然後在確定租戶已經儘量與大多數上游和下游利益相關者溝通後,再實施車輛部分,以免他們到場後感到意外。
最後一個階段將涉及公眾。屆時,我們希望已經發出足夠的信息,讓公眾知道如果他們要前來,應該提前在線預註冊,或者準備好在警衛室的自助服務亭使用身份證進行註冊。
我希望這能讓議員放心,我們正認真考慮這個問題。我們將繼續與那裡的利益相關者交流,如果有其他方便的技術,如二維碼,我們會考慮。但正如我所說,由於我們都隨身攜帶身份證,可能沒有必要重複生成另一個步驟來生成二維碼。

以下是英文質詢內容:
Mr Melvin Yong Yik Chye asked the Minister for Sustainability and the Environment (a) how does the Singapore Food Agency intend to mitigate vehicular congestion that may arise from the new registration and security measures at the Pasir Panjang Wholesale Centre (PPWC); and (b) whether aspects of this system will be reviewed to take into account the feedback from PPWC vendors and consumers.
The Senior Minister of State for Sustainability and the Environment (Dr Koh Poh Koon) (for the Minister for Sustainability and the Environment): The Singapore Food Agency (SFA) is implementing the new Visitor Management System (VMS) at Pasir Panjang Wholesale Centre (PPWC) in phases. As the PPWC is an important node in our food supply chain, the VMS aims to enhance safety and security on the premises and facilitate contact tracing and site management in the event of emergencies and future pandemics.
This is one of the very important lessons that we learnt from the COVID-19 pandemic and we have to do this in order to protect the interests of the tenants, the public as well as our food security.
The system is being implemented in phases, beginning with PPWC-based operators and tenants from sometime this month onwards to allow them time to adapt to the new system. Any other external visitors visiting the site will only be required to register under the VMS in a much later phase.
So, this will be done in progressive stages. We want to make sure that the tenants are comfortable. To facilitate a smooth transition, SFA has been engaging the Pasir Panjang Wholesale Centre Association and the stallholders, made trial VMS kiosks available at PPWC and conducted user demonstration practice sessions.
I personally tried registering myself through the onsite kiosk. It is very simple. It takes less than about maybe 10 or 20 seconds if you scan your Singpass on the kiosk. Most of the information will be populated. All you need to do is key in your contact number, like your phone number and then you are done.
Once a user is registered, the registration details will be valid for a whole year. Any future visits to the place within the year will not require new registration. So, the process will be quite hassle-free. The user then just needs to scan your Singpass or your ID on the gantry and you can very quickly enter the premises. I think that is something which I hope would reassure the tenants and users that it would not be a system that will be too cumbersome.
As the various phases are implemented, SFA will review the operation of the system, take into account feedback and any adjustments that are needed to make changes so that any kinks or any inconveniences can be minimised as much as possible. Our aim is to make sure we work with our stakeholders to strike a balance between security and operational interests of PPWC, stallholders and the public.
Mr Speaker: Mr Yong.
Mr Melvin Yong Yik Chye (Radin Mas): I thank the Senior Minister of State for his reply and also his assurances that he is working closely with the Pasir Panjang Wholesale Centre Association. I think while the intent is clear and the objectives are understandable, I think he has also said that we should strive to strike a balance between security and also the daily operations. The wholesale centre has a whole range of users, from the staff working there which is quite a number, and also the logistics personnel that delivers as well as fetches and distributes the goods there, as well as retail consumers that goes there to buy.
I understand that even without the system, during the peak hours of operations, the traffic conditions are already quite a problem. So, we really hope that the SFA will work very closely to monitor, so that the traffic does not become worse because of the system.
I saw that the Immigration and Checkpoints Authority recently rolled out a QR code system for immigration clearance at our land checkpoints. The feedback so far seems to have been positive. So, would the SFA consider a similar system for the Pasir Panjang Wholesale Centre, Jurong Fishery Port and others, and that you are planning to do, to expedite the access clearance?